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Thank you for buying our courses. We want to make sure that our users have a rewarding experience while they are discovering information, assessing, and purchasing our training courses, whether it may be for online or classroom training courses.

As with any online purchase experience, the below are the terms and conditions that govern the Refund Policy. When you buy a training course on the IntelliPoint website you agree to our Privacy Policy and Terms of use policy and the points below.


IntelliPoint, reserves the right to postpone/cancel an event because of instructor illness or force-majeure events (like floods, earthquakes, political instability, pandemic situation like COVID19, etc.)

  • The refund request will not be accepted if you have attended the online classroom training for more than 1 day's session or have accessed / downloaded course material from the learning portal.
  • No refund will be provided on discounted courses.
  • No refund will be provided for the academic institute tie up courses.
  • If the delegate doesn’t turn up on the given schedule, then no refund will be provided.
  • In the case of refund, taxes amount will not be refunded.
  • Note: All refunds will be processed within 30 working days, post review and approval of any such request.


  • No refund will be done for Self-Paced courses.
  • No refund will be provided and access will be revoked, if anytime found course is been shared with others / multiple users or intention of course purchase is to copy the material/ Content and account will be blocked at the same time.

Please Note – Every dispute, difference, or question which may at any time arise between the parties hereto or any person claiming under them, touching or arising out of or in respect of this agreement or the subject matter thereof shall be referred to sole Arbitrator by the first party, the award passed by the arbitrator shall be final and binding on the parties hereto. The Venue of Arbitration will be Rajkot (Gujarat). All and any disputes shall be subject to the Jurisdiction of Courts of Rajkot (Gujarat), India

Refund Policy: All Online Training Course Purchases are final and Non-Refundable

Online courses are non-refundable: Once the course is purchased/accessed, no refund will be granted regardless of the reason. All online training courses are tested extensively on all types of systems, browsers, and devices. We can assist you to get started with the course if you are having any trouble.

Exchange Allowed: Participant will be allowed to exchange with other course of equivalent or lesser value, if course is not accessed within 3 days of purchase. Exchange request must be received by email at info@limeinstitute.org No exchange will be granted if the request is more than 3 days after the purchase date.

Multiple payments for the same course: In case participant made extra payment (same course bought multiple times) for the same course, refund will be issued upon request. If you have any questions,

If you have any questions about this policy, please contact us at info@limeinstitute.org